Royal Mail 1st class
Royal Mail 1st Class Signed for
Royal Mail Special Delivery by 9am
Royal Mail Special Delivery by 1pm
Europe & rest of the world
Royal Mail International Standard
Royal Mail International Tracked
Royal Mail International Economy
** Please note that all prices are dependent on weight **
In the case of any damaged goods you may return the product within 21 days of delivery. The product must be in new condition and any bags of coffee unopened.
Make sure to include contact information with the return and if possible, please provide us with a tracking number. Modern Standard Coffee suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
Modern Standard Coffee will make a refund of eligible returns, less delivery costs. To do so we may need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.
Returning a package
If a returned item is shipped international, please clearly mark the package ‘RETURNED GOODS’, to avoid any Customs charges. Modern Standard Coffee is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not picked up from your post office within 14 days, Modern Standard Coffee reserves the right to charge you a handling fee to cover return shipping and freight companies’ administrative costs.