Sadly we are no longer able to guarantee delivery before Christmas. This is due to the unprecedented delays experienced by all UK couriers due to the Royal Mail industrial action. We have done all we can to ensure orders are sent in time but unfortunately we've had to take this decision so we don't make promises we can't keep.
We will still be roasting and despatching coffee orders up to 23rd December, but we cannot guarantee when they will arrive due to these severe courier delays. Our roastery closes for the Christmas break on Friday 23rd, and will reopen on Tuesday 3rd January.
For orders under 2kg, we ship with Royal Mail.
- Standard shipping - Royal Mail 48
- Express shipping - Royal Mail 24
For orders over 2kg, we ship with Parcel Force.
- Standard shipping - Parcel Force 48Â
- Express shipping - Parcel Force 24
We are unable to guarantee pre Christmas delivery, but ParcelForce are more likely to deliver pre Christmas than Royal Mail.
It is highly unlikely that orders placed on or after 19/12 via Royal Mail will be delivered before Christmas. But we will continue to roast and dispatch them until the 23rd to give you the best possible chance of receiving your order before Christmas.Â
Latest delivery information
You can follow all the latest Royal Mail updates here.
You can follow all the latest ParcelForce updates here.
If you're in desperate need of a gift guaranteed to reach the recipient in time, consider a digital gift card, delivered straight to their inbox.
Roastery pick up
Alternatively, roastery collection is available to those who want to visit us at 38 Cavendish Way, Glenrothes, KY6 2SB. Roastery shop is open until 3pm on Friday 23rd December.Â
Cafe
Our cafe will be opening until Christmas eve, and in between Christmas and New Year. We stock a wide selection of coffee, brew kit and gifts for those needing some last minute presents. More information on the cafe, including holiday opening hours, can be found here.
Customer service
Our customer service team will be working Monday to Friday 8am - 4:30pm until 23rd December, you can contact them here.